
Norwich, United Kingdom

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Norwich, United Kingdom
I am a dynamic and enthusiastic senior manager with excellent general business, data and marketing experience with two FTSE100 companies which lead their respective markets: Aviva and Experian. My key business competencies are:
• Dynamic and enthusiastic General Manager
• Extensive experience in interpreting and translating data and marketing information into commercial currency
• Proven proposition management, from innovation through development to profitable delivery.
• Clear and direct leadership style, builds strong relationships at all levels
• Track record in business development.
• Fully understands the application of CRM in B2B & B2C environments
• Background in providing database marketing consultancy within insurance sector.
• 10 years experience as a successful project manager
Relationship management, product management & NPD, CRM, database marketing, campaign management, business case, consultancy, change management, sponsorship
(Information Technology and Services industry)
July 2009 — Present (3 months)
Managing the Harding & Yorke relationship with the Fusion-Experience business enterprise. Leading on new product development.
(Public Company; EXPN; Information Services industry)
January 2008 — May 2009 (1 year 5 months)
• Responsible for strategic direction, enhancement and day-to-day management and financial performance of insurance, investment and professional services division products, focused on maximising product revenues and profitability. Achieved aggressive revenue targets of c£9m in 2008/9 in a declining market. Increased profitability significantly over previous year.
• Led product team of 5, assisting senior leadership in producing product category strategies to help deliver four year plan.
• Pivotal role in setting product pricing in conjunction with finance and sales.
• Managed sponsorship of 2008 transition programme, closing Dudley & Thatcham operations and integrating operation into remaining locations.
• Launch of new web-based Business Information portal for Insurers
(Public Company; 10,001 or more employees; AV.L; Insurance industry)
October 2004 — January 2008 (3 years 4 months)
I led the team responsible for commercialisation of Norwich Union's data assets - including its revelotionary digital flood model of Great Britain and also the Telematics data collected from its Pay As You Drive insurance making significant profits and achieving sales targets.
(Public Company; 10,001 or more employees; AV.L; Insurance industry)
2002 — October 2004 (2 years)
Managing the propositions for customers of brokers acquired by Norwich Union
(Public Company; 10,001 or more employees; AV; Insurance industry)
1999 — 2001 (2 years)
(Public Company; 10,001 or more employees; AV; Insurance industry)
1997 — 2000 (3 years)
(Insurance industry)
1991 — 1995 (4 years)
Dip Man , Business, marketing , 1998 — 2004
Lewis Masonic (friend of Martin Faulks)